About our Monitoring Center
Providing innovative solutions to complex problems, we work with community partners to build a safe, strong, and healthy Arizona.
We are your community hotline.
To be a health care provider nationally recognized for its pursuit of excellence and innovation in the application of systems theory to the disciplines of family systems therapy, suicide prevention, crisis/trauma services, community development, organizational management, and systems training.
Parallax Health Management, believes in the intrinsic value and goodness of the individual, family, and the community. We affirm the power of healthy families and communities as the foundation of positive change. Behavioral health and wellness are a function of healthy relationships in families and communities.
We have been a part of the Maricopa county community for over 20 years. Callers to our hotlines have been greeted by a live person 24 hours a day, 365 days a year, since our beginning. To better serve the needs of our community, we have expanded our expertise to include specialized sexual assault hotlines in addition to our suicide lines.
Our hotline staff is entirely comprised of degreed, professional clinicians, the majority of whom hold a Master’s Degree in the behavioral/mental health field. They are experienced, knowledgeable, and caring and truly invested in the strengthening of our community.
Parallax Health a exclusive affiliate of La Frontera Arizona INC; EMPACT – Suicide Prevention Center for Arizona. In addition to our hotlines, we provide mobile crisis intervention teams, out-patient counseling, psychiatric services, substance abuse programs, and an array of support groups, including survivors of suicide, facilitated by specialized clinicians.
Our Call Center is honored to be the only hotline and agency in Arizona certified by both CARF and the American Association of Suicidology (AAS).
98% of callers report improvement over the duration of the call. They are safer, more hopeful, better informed of options, deescalated, and have a plan for therapeutic action after the call.
Our average speed to answer is 6 seconds (one ring). Industry standard is 25 seconds or less.